8 Years In The Spam Trenches

Annalivia Ford worked for 8 years at AOL, in a variety of anti-spam roles. In this talk you will hear stories about what you need to deal with in a postmaster/abuse role when running one of the biggest mail platforms of the world. From making 30 million users happy to being called 'the angry lady at AOL', this talk will give you a rare and unique sight behind the curtains of the most influential ISP anti-spam team in the last decade.